Privacy Policy Peak Engage

Peak Engage (“Company”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or services.

This Policy complies with the India DPDP Act 2023, GDPR, CCPA, and other applicable privacy standards.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

A. Information You Provide

We collect information voluntarily submitted by you, including:

  • Name

  • Email address

  • Phone number

  • Company details

  • Project information

  • Payment and billing details (processed securely by third-party processors)

  • Assets, workflows, or data needed for automation and implementation services

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser and device details

  • Pages visited and session duration

  • Cookies and tracking technologies

  • Pixels (Meta Pixel, Google Tag)

  • Analytics and behavioral data

C. Information From Third Parties

We may receive information from platforms such as:

  • Stripe, PayPal, Razorpay, Wise

  • Zapier, Make, Pabbly

  • Google Analytics, Google Ads, Meta Ads

  • CRM tools

  • Communication platforms

This helps us deliver and improve our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Build workflows, automations, and marketing systems

  • Communicate project updates

  • Process payments

  • Personalize content and user experience

  • Conduct analytics and performance tracking

  • Comply with legal obligations

  • Maintain platform safety and prevent fraud

Legal Bases (where applicable):

  • Consent

  • Performance of a contract

  • Legitimate interest

  • Legal obligation

3. How We Share Your Information

We may share information with:

A. Authorized Service Providers

Including:

  • Payment gateways

  • Hosting providers

  • Automation platforms

  • Analytics and marketing tools

B. Legal Authorities

If required by applicable law.

C. Business Transfers

If Peak Engage undergoes a merger, acquisition, or transfer.

We do NOT sell your data and do NOT share it for unrelated marketing.

4. International Data Transfers

Your data may be processed in:

  • India

  • Europe

  • United States

  • Other regions where our partners or tools operate

We maintain appropriate safeguards (SCCs, compliance checks, contractual protections).

5. Data Retention

We retain data only as long as necessary:

  • 6–24 months for operational data

  • Up to 7 years for billing/tax purposes

You may request deletion unless retention is legally required.

6. Data Security

We use industry-standard measures:

  • HTTPS/SSL

  • Encryption in transit

  • Access-controlled systems

  • Secure token-based access for automation setups

No data transmission method is 100% secure, but we take all reasonable precautions.

7. Your Rights

You may:

  • Request access to your data

  • Request corrections

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

Email: peakengagee@gmail.com

8. Cookies & Tracking

We use:

  • Cookies

  • Pixels

  • Tags

  • Analytics tools

You can manage cookies through browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect children’s data.

10. Third-Party Links

We are not responsible for external websites linked from our website.

11. Changes to This Policy

We may update this Policy at any time.
The updated date will reflect the most recent revision.

12. Contact Information

For privacy-related questions:

Peak Engage
Email: peakengagee@gmail.com

Peak Engage (“Company”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or services.

This Policy complies with the India DPDP Act 2023, GDPR, CCPA, and other applicable privacy standards.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

A. Information You Provide

We collect information voluntarily submitted by you, including:

  • Name

  • Email address

  • Phone number

  • Company details

  • Project information

  • Payment and billing details (processed securely by third-party processors)

  • Assets, workflows, or data needed for automation and implementation services

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser and device details

  • Pages visited and session duration

  • Cookies and tracking technologies

  • Pixels (Meta Pixel, Google Tag)

  • Analytics and behavioral data

C. Information From Third Parties

We may receive information from platforms such as:

  • Stripe, PayPal, Razorpay, Wise

  • Zapier, Make, Pabbly

  • Google Analytics, Google Ads, Meta Ads

  • CRM tools

  • Communication platforms

This helps us deliver and improve our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Build workflows, automations, and marketing systems

  • Communicate project updates

  • Process payments

  • Personalize content and user experience

  • Conduct analytics and performance tracking

  • Comply with legal obligations

  • Maintain platform safety and prevent fraud

Legal Bases (where applicable):

  • Consent

  • Performance of a contract

  • Legitimate interest

  • Legal obligation

3. How We Share Your Information

We may share information with:

A. Authorized Service Providers

Including:

  • Payment gateways

  • Hosting providers

  • Automation platforms

  • Analytics and marketing tools

B. Legal Authorities

If required by applicable law.

C. Business Transfers

If Peak Engage undergoes a merger, acquisition, or transfer.

We do NOT sell your data and do NOT share it for unrelated marketing.

4. International Data Transfers

Your data may be processed in:

  • India

  • Europe

  • United States

  • Other regions where our partners or tools operate

We maintain appropriate safeguards (SCCs, compliance checks, contractual protections).

5. Data Retention

We retain data only as long as necessary:

  • 6–24 months for operational data

  • Up to 7 years for billing/tax purposes

You may request deletion unless retention is legally required.

6. Data Security

We use industry-standard measures:

  • HTTPS/SSL

  • Encryption in transit

  • Access-controlled systems

  • Secure token-based access for automation setups

No data transmission method is 100% secure, but we take all reasonable precautions.

7. Your Rights

You may:

  • Request access to your data

  • Request corrections

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

Email: peakengagee@gmail.com

8. Cookies & Tracking

We use:

  • Cookies

  • Pixels

  • Tags

  • Analytics tools

You can manage cookies through browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect children’s data.

10. Third-Party Links

We are not responsible for external websites linked from our website.

11. Changes to This Policy

We may update this Policy at any time.
The updated date will reflect the most recent revision.

12. Contact Information

For privacy-related questions:

Peak Engage
Email: peakengagee@gmail.com